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HOWL SSL CLOUD Credit Card Charge Scam Alert

blogOmar MoralesComment
howl-ssl-cloud

If a mysterious charge shows up on your credit card from HOWL SSL CLOUD you will need to call your bank and cancel the card.

It does not matter if the charge is just $1 and if disappears within 24 hours.

The $1 to $5 charges are test charges to see what cards are valid and if they don’t get canceled the scammers assumes other charges will go unnoticed.

And the charges are going to come eventually ranging from $5 to hundreds of dollars at the time.

Also, the time between the first $1 charge and a subsequent charge can be months apart. So as soon as you notice any charge from HOWL SSL CLOUD call and cancel that card as it has been compromised.

Buying Gift Cards? Avoid Gyft Go With Raise Or Cardpool Instead [u]

omarcastOmar MoralesComment

I am a big gift card buyer. I buy gift cards for personal use and as gifts. I also use them as giveaways.

There are four places online were I regularly buy gift cards and I had never had a single issue on neither of them. I buy them on Amazon, Raise, Cardpool and Paypal.

But today I was looking to get a $25 Zappos eGift card and since Raise only had $50 and up and Paypal did not carried anything from Zappos I decided to try Gyft since I had a $5 off coupon to use on my first order.

So I placed the order using their iOS app and paid using Pay on my iPhone. I was charged $20 and though I was done. Nope.

First I got an email stating that my payment was pending and that I will receive my card after the payment had been confirmed.

A couple of minutes later I received a notification on the iOS app that the balance was updated. I thought finally I got what I paid for. Nope.

When I when to the app I got a cryptic message saying Unable to process request.

So I decided to go to the gyft website from my mac. When I tried to log in I just got the following message:

We've noticed unusual activity on your account. To keep your account safe, we need to confirm your identity.Please check your email for instructions from us. Thank you!

WTF? 

The thing is I never got the email they said I needed to follow up with. I checked my credit card account and could see the charge pending but I still could not log in or received my gift card.

Now like I mentioned before I regularly buy gift cards online and this is the first time having an issue so this isn’t a very good first impression of Gyft.

I just fired them an email at support@gyft.com and I am waiting on a replay.

So I received an answer from someone at Gyft at least they get points for answering relativity fast. Unfortunately it seems as the person replaying was just filling on the blanks of a template of was of absolutely no help.

I still can come to terms at what may have triggered this action maybe is that their “fraud” algorithm picked my hispanic last name as a red flag. Coz really I have no explanation. 

So if you are considering using Gyft I will advise against it. After all there are better options like my personal favorite Raise.  

UPDATE:
Today I got an email from Alex at Gyft asking me to verify my account using Netverify. I had to provide a picture of my drivers license and a headshot. In less than 10 minutes the account was restated and the previous order was refunded. I placed a new order this time for a $50 Zappos eGift card and received my card in less than 5 minutes. I still don’t understand what caused the account to get flagged in the first place or why I did not received the verification email yesterday. But at least my name has been cleared at Gyft. I don’t know if I will still use Gyft after this experience but at least I know I can if I want to. Hopefully they will be more straight forward in the future and work any issue on the backend regarding account validations.